Wholesale Terms and Conditions
- Dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products.
- The most current price list supersedes any previous pricing or price lists.
- Payment is required upon placement of your order.
- The minimum amount for your first order is $500
- Reorder minimum
- 1 -2 week lead time for standard orders and reorders.
- Certain substitutions may be made or items may be back ordered and shipped upon availability.
- Any items that appear on the invoice and are missing from a shipment must be reported at reception of order via email or phone at +1 646 4541539 or info@erminenewyork.com
- Any cancellations must be submitted in writing within 15 days of the order delivery date, and are subject to a restocking fee of 25% of total invoice.
- We accept exchanges or credit stores only within 5 days after reception of the order.
- No refund . For exchanges or credit store, please contact info@erminenewyork.com
- Special orders and custom combinations are not returnable, exchangeable or refundable.
- Ermine New York accepts all major credit cards, or PayPal
- UPS with tracking. Order balance is due upon invoice received. Credit cards, or PayPal transfers must be deposited and cleared prior to shipment.
- Buyer is accountable for shipping fees.
- Shipping insurance must be requested to apply.
- Proper care of Ermine New York Jewelry will greatly increase its lifespan and your customer’s satisfaction.
- The very best way to keep costume jewelry beautiful is to prevent contact with water, lotions, perfumes, hair care products, etc. and to store it in zippered plastic bags.
- All repairs are subjects to review .Please email info@erminenewyork.com
- All repairs requests will be determined after review , an estimate of costs and delay will be then submitted.
- Shipping back of the repairs are responsibility of the buyer.
- Any items that are broken or defective as a result of a manufacturer defect must be reported at reception of order. Please email info@erminenewyork.com
By completing a WHOLESALE ORDER via Ermine New York web site (www.erminenewyork.com), I hereby state that I have read, understand, and comply fully with the listed terms & conditions by Ermine New York. I agree to comply fully with Ermine New York terms & conditions for the entire duration that I carry Ermine New York products.